Frequently Asked Questions:

• What should my child wear? Avoid graphics or neon clothing: solid colors are best. Portraits are waist up, but might have a little bit of the bottom half of your child’s outfit showing.

• What can families expect? Soon after portrait day, preschool families and small k-12 organizations will be linked to password protected online galleries. Each child will be provided multiple images, presented in both color and black and white. The family may choose the portrait[s] they want printed. Ordering procedures and portrait day preparation will be provided to each school for distribution to families prior to portrait day. Larger k-12 schools may be provided with prepay envelopes.

• How much do portraits cost? Eight and Company has competitive rates. We offer a variety of collections and a-la-carte products to fit everyone’s needs.

• How do I order my child’s portraits? Within one week of your child’s portrait day, you will receive a link to your class proofing gallery. From there, you will be able to order prints, products and digital files. The ordering process is simple and secure. The gallery will be live for SEVEN days. All orders must be placed in that seven day window to ensure prompt delivery.

• When will portraits be delivered? Prints ordered from the online galleries [by the order deadline] will be delivered to the school within 30 days of portrait day. Portrait packages will be clearly labeled by class, making distribution easy for staff.

• What does Eight and Company need from the school? We will need assistance with scheduling portrait day, distribution of information, distribution of ordering materials, and distribution of finished portraits. For preschool and smaller k-12 organizations, we will need a student roster. We provide all equipment and personnel needed for portrait day. We handle any questions from parents about ordering and products. We want this process to be as easy on staff as possible.

• What do you offer our school? We are willing to work with your school to provide custom services that fit your unique needs. A portion of net sales will be donated back to the school. Eight and Company will take staff portraits, organization photographs and candid photos in and around the school Digital files will be provided and can be used for website, school advertising or yearbook.

• What time of year do you conduct portrait days? Portrait day can be scheduled anytime from student schedule pickup, to anytime throughout the academic year. We work with each individual school to schedule portrait day.

• Do you offer retakes? A retake day will be scheduled within 30 days of the original portrait day if needed.

• Is Eight and Company available for special events at our school? Absolutely. Dances, parents nights, etc. You can count on us.

• Why should our school contract with Eight and Company? Because Eight and Company has something different to offer. Eight and Company will be present, professional, supportive and loyal to your school.